These Terms of Service ("Terms") govern your access to and use of the Artistic Alchemy platform, including our website, web application, public artist sites hosted under our domain, and all related services (collectively, the "Service"). By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
The Service is intended for use by independent performing artists and touring professionals — including comedians, musicians, dancers, and other performers — for the purpose of managing bookings, contacts, sponsorships, public-facing promotional materials, and related business activities.
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. The Service is not directed at, and may not be used by, individuals under 13.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [support email] if you suspect unauthorized access.
You agree to provide accurate registration information and to keep it current. You may not create an account on behalf of another person without authorization, or maintain more than one account per individual or business entity without our prior consent.
New accounts receive a fourteen (14) day trial period with full access to the Service's highest tier of features, at no charge and without requiring payment information at signup, unless otherwise stated at the time of signup.
Following the trial period, continued access to premium features requires selection of a paid subscription tier ("Novice," "Pro," or "Mastery," as described on our pricing page, with feature limits and pricing subject to change with notice). Subscriptions are billed monthly or annually in advance, at the rate displayed at checkout.
Dormant Accounts. If you do not select a paid tier following your trial, or if a paid subscription lapses, your account becomes "dormant." While dormant: (a) your account data — including contacts, show history, and business records — is retained and not deleted; (b) your public artist site continues to operate in a limited, branded basic mode; (c) premium features (AI generation, Lead Scout, fan broadcasts, Experience Design, and similar) are disabled until you resubscribe; and (d) raw, unprocessed video recordings uploaded to the Service (e.g., full-length set recordings) will be permanently deleted ninety (90) days after your account becomes dormant. We will make reasonable efforts to notify you by email in advance of this deletion. Processed content you have created from those recordings (clips, transcripts, notes) is not affected by this deletion policy.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period; we do not provide partial-period refunds except as required by law or as we may otherwise agree in writing.
All fees are exclusive of applicable taxes, which you are responsible for unless we are required by law to collect them.
You agree not to: violate any applicable law, or infringe the intellectual property, privacy, or other rights of any third party; upload, transmit, or generate content that is defamatory, harassing, obscene, or that promotes violence or discrimination; use the Service's Lead Scout, sponsor discovery, or fan broadcast features to send unsolicited bulk communications in violation of applicable anti-spam law (including the CAN-SPAM Act), or to harvest contact information for purposes unrelated to your legitimate business use of the Service; attempt to gain unauthorized access to the Service, other users' accounts or data, or the underlying infrastructure; use automated means (scrapers, bots) to access the Service outside of the features we provide for that purpose; misrepresent your identity, credentials, or business relationships in content displayed on your public artist site or sent through the Service's communication tools; or reverse-engineer, decompile, or attempt to extract the source code of the Service, except where such restriction is prohibited by applicable law.
We reserve the right to suspend or terminate accounts that violate this section, with or without notice, at our discretion.
Ownership. You retain all ownership rights in the content you upload or create using the Service, including your bio, photos, video and audio recordings, written material, contact lists, and fan lists ("Your Content"). We do not claim ownership of Your Content.
License to Us. By uploading Your Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, and display Your Content solely as necessary to operate and provide the Service to you — including displaying content you designate as public on your public artist site.
Your Responsibility. You represent that you own or have the necessary rights to all of Your Content, and that Your Content does not infringe any third party's rights.
AI-Generated Content. The Service includes features that generate draft pitches, bios, social media content, and similar materials using artificial intelligence, based on information you provide. This content is a starting draft only. You are solely responsible for reviewing, editing, and verifying the accuracy of any AI-generated content before sending it to a third party or publishing it, and for ensuring it does not contain false or misleading claims about you or your work.
The Service integrates with and relies on certain third-party providers to deliver its features, including but not limited to: Anthropic (AI content generation), Google (location and venue search via Lead Scout), Resend (transactional and broadcast email delivery), and, if you choose to connect them, your own third-party API credentials for services such as OpusClip and Whisper transcription. If wired for billing, Stripe processes payment information; we do not store your full payment card details ourselves. Your use of these integrated third-party services is also subject to those providers' own terms, and we are not responsible for their acts, omissions, or availability.
We may change our pricing or subscription tiers from time to time. We will provide reasonable advance notice of any price increase affecting your then-current subscription before it takes effect at your next renewal.
You may terminate your account at any time by contacting us or via account settings. We may suspend or terminate your access to the Service, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or illegal activity, or if required to do so by law. Upon termination, Sections 5 (Your Content, as to rights already granted for prior display), 9 (Disclaimers), 10 (Limitation of Liability), and 12 (Governing Law) survive.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI-GENERATED CONTENT WILL BE ACCURATE. WE DO NOT GUARANTEE ANY PARTICULAR BOOKING, SPONSORSHIP, OR FINANCIAL OUTCOME FROM YOUR USE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. [This clause's enforceability varies by jurisdiction and should be confirmed by counsel.]
You agree to indemnify and hold the Company harmless from any claims, damages, or expenses (including reasonable attorneys' fees) arising from Your Content, your violation of these Terms, or your violation of any third party's rights.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida, and you consent to personal jurisdiction there.
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms may be directed to [support/legal email address].